Technical Support
Since our systems are equipped with a remote assistance device, e-service gives users a rapid and reliable support buy our qualified experts.
Also optionally, display of all process parameters as well as special requests such as, utility consumptions, maintenance timing and procedures with all detailed information are offered.
Botersan also offers a spare parts service, technical assistance, and after-sales support.
The service is managed by our spare parts & service office, to which requests for materials and technical requests can be sent.
The service also allows interventions on the user’s PC remotely, thus reducing action times and significantly increasing the quality of service and customer satisfaction.
|
|
|
|
|